Caroline Barron
Beautiful place, terrible experience. These people will money gouge you every way possible. They draft from your account for care levels and med management before your loved one ever moves in. They continued to try and redo our insurance benefits to suit their needs. Unfortunately I was dumb enough to move furniture in the place but thankful I caught onto the money grab before I moved my relative in. Not once did the director ever offer to call and work out anything. The move in coordinator "Sierra" would say one thing and then call me 5-6 times a day at work and change her story after discussing with the director. Totally unprofessional and added more stress. Save yourself the hassle and your pocketbook and find a better place. Can’t get a returned call after having over $12,000 drafted from my account. Was told I was due a refund via text… This should all be broken down as what is due back to me in an email. I have never experienced anything like this!
Response from owner
October 19, 2023
Other reviews
Trish Hassert
Beautiful! Just not ready for renting or to give up my investments.
Mary Ann Merritt
No written review
Kei Krazy
The atmosphere in her office is great very warm hearted and pleasant I love the way she interacts with everyone always happy always well dressed 10/10 will greet again🫶🏽
Robin Anderson
This is one of those businesses that is difficult to review because the care of your loved one can be a hot topic. However, my father has been independent living there for a year and my experience has been very positive. They give him respect and dignity. Everybody knows him by first name. Since opening their doors after the Covid lockdown they have gotten to know me as well. The front desk staff, the nursing staff, the dining staff and managers have all been very friendly. “J” is especially outgoing and gregarious. And Marla has been an angel! I highly recommend Harborchase.