Business Owners:Activate your site →
HarborChase of Mandarin

Contact

Get in touch with HarborChase of Mandarin

By submitting, you agree to be contacted about your request.

Topic

Resident Care & Wellbeing

87.5% positive

Across 46 reviews of HarborChase of Mandarin in Jacksonville, FL, resident care & wellbeing appears in 8 reviews (87.5% positive), from 2018-06-14 through 2026-06-19.


Key findings

  • Resident Care & Wellbeing mentioned in 8 of 46 reviews (17.4%)

  • 87.5% of Resident Care & Wellbeing reviews are 4 or 5 stars

  • Average rating in Resident Care & Wellbeing reviews: 4.5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    63%5 mentions
  • Courtesy & Friendliness

    63%5 mentions
  • Cleanliness & Tidiness

    38%3 mentions
  • Problem Resolution & Effectiveness

    13%1 mention
  • Communication & Updates

    13%1 mention

Reviews mentioning resident care & wellbeing

June 17, 2026

Bpa

I work for a moving company that’s always in and out of here. And this place is by far the best when it comes to nursing homes whether it’s memory care or assisted living, you name it. The way they take care of their residents is outstanding and I couldn’t recommend them enough.<br><br>Big thanks to Abby for all she does for the community.<br>❤️

February 19, 2026

Alexandria Then

LOVE THIS PLACE

Response from owner

Thank you for your positive review! We're happy to hear that you love HarborChase of Mandarin.

February 20, 2026

February 12, 2026

Lauren Lucchini

HarborChase of Mandarin truly sets the standard for senior living in Jacksonville. From the moment you walk through the doors, you feel warmth, professionalism, and genuine care. The community is beautiful, clean, and thoughtfully designed, but what really makes it special is the staff.<br><br>The team goes above and beyond to make residents feel valued, safe, and engaged. You can tell they are passionate about what they do and treat residents with dignity and respect.

Response from owner

Thank you for your wonderful review! We're thrilled to hear that our community and team have made such a positive impression on you at HarborChase of Mandarin.

February 13, 2026

February 3, 2026

Bruce Aubley

Sharon Rose has always done a stellar job keeping my mom's apartment spotless. Today my mom wasn't feeling well and Sharon was able to calm her down and walked her to her room and sat with her. God bless her and give her a raise! You can't find people like that anymore.

Response from owner

Thank you for your wonderful review! We're thrilled to hear about Sharon's exceptional care and dedication to your mom's well-being.

February 3, 2026

June 29, 2024

Angela Zavakos

My aunt and Uncle did not get the care needed and moved out within the month.

Response from owner

Angela, your feedback is important to us. We’d like to discuss your experience with you directly to learn more. Please contact us confidentially at 904-584-9825. Thank you.

July 11, 2024

September 13, 2023

Debbie Mamma

I just love this community. My parents and I could not be more happier.

Response from owner

Thank you so much for your wonderful review, Debbie! We look forward to serving your family for years to come.

September 13, 2023

November 12, 2020

Robin Anderson

This is one of those businesses that is difficult to review because the care of your loved one can be a hot topic. However, my father has been independent living there for a year and my experience has been very positive. They give him respect and dignity. Everybody knows him by first name. Since opening their doors after the Covid lockdown they have gotten to know me as well. The front desk staff, the nursing staff, the dining staff and managers have all been very friendly. “J” is especially outgoing and gregarious. And Marla has been an angel! I highly recommend Harborchase.

Response from owner

Robin, thank you for your wonderful review - we love to hear such positive feedback! We are thrilled that you and your family have had a great experience. We sincerely appreciate your recommendation!

February 23, 2021

January 21, 2020

Leslie Graves

Harbor Chase of Mandarin is a beautiful, well-thought out community. The staff goes out of their way to ensure the safety and well-being of their residents are taken care of daily. Their apartments are all new, well maintained, and have the modern conveniences to make coming and going more comfortable. Highly recommend!

Response from owner

Leslie, we are thrilled that you enjoyed your experience. Thank you so much for your kind words about our community and staff! Be sure to connect with us on social media at facebook.com/HarborChaseMandarin/ to stay updated if you haven't already!

January 30, 2020