Topic
Resident Care & Wellbeing
87.5% positiveAcross 46 reviews of HarborChase of Mandarin in Jacksonville, FL, resident care & wellbeing appears in 8 reviews (87.5% positive), from 2018-06-14 through 2026-06-19.
Key findings
Resident Care & Wellbeing mentioned in 8 of 46 reviews (17.4%)
87.5% of Resident Care & Wellbeing reviews are 4 or 5 stars
Average rating in Resident Care & Wellbeing reviews: 4.5★
Aspects most discussed in these reviews
Professionalism & Conduct
63%5 mentionsCourtesy & Friendliness
63%5 mentionsCleanliness & Tidiness
38%3 mentionsProblem Resolution & Effectiveness
13%1 mentionCommunication & Updates
13%1 mention
Reviews mentioning resident care & wellbeing
Bpa
I work for a moving company that’s always in and out of here. And this place is by far the best when it comes to nursing homes whether it’s memory care or assisted living, you name it. The way they take care of their residents is outstanding and I couldn’t recommend them enough.<br><br>Big thanks to Abby for all she does for the community.<br>❤️
Alexandria Then
LOVE THIS PLACE
Response from owner
February 20, 2026
Lauren Lucchini
HarborChase of Mandarin truly sets the standard for senior living in Jacksonville. From the moment you walk through the doors, you feel warmth, professionalism, and genuine care. The community is beautiful, clean, and thoughtfully designed, but what really makes it special is the staff.<br><br>The team goes above and beyond to make residents feel valued, safe, and engaged. You can tell they are passionate about what they do and treat residents with dignity and respect.
Response from owner
February 13, 2026
Bruce Aubley
Sharon Rose has always done a stellar job keeping my mom's apartment spotless. Today my mom wasn't feeling well and Sharon was able to calm her down and walked her to her room and sat with her. God bless her and give her a raise! You can't find people like that anymore.
Response from owner
February 3, 2026
Angela Zavakos
My aunt and Uncle did not get the care needed and moved out within the month.
Response from owner
July 11, 2024
Debbie Mamma
I just love this community. My parents and I could not be more happier.
Response from owner
September 13, 2023
Robin Anderson
This is one of those businesses that is difficult to review because the care of your loved one can be a hot topic. However, my father has been independent living there for a year and my experience has been very positive. They give him respect and dignity. Everybody knows him by first name. Since opening their doors after the Covid lockdown they have gotten to know me as well. The front desk staff, the nursing staff, the dining staff and managers have all been very friendly. “J” is especially outgoing and gregarious. And Marla has been an angel! I highly recommend Harborchase.
Response from owner
February 23, 2021
Leslie Graves
Harbor Chase of Mandarin is a beautiful, well-thought out community. The staff goes out of their way to ensure the safety and well-being of their residents are taken care of daily. Their apartments are all new, well maintained, and have the modern conveniences to make coming and going more comfortable. Highly recommend!
Response from owner
January 30, 2020