Topic
Facility & Amenities
88.9% positiveAcross 44 reviews of HarborChase of Mandarin in Jacksonville, FL, facility & amenities appears in 9 reviews (88.9% positive), from 2018-06-14 through 2026-05-02.
Key findings
Facility & Amenities mentioned in 9 of 44 reviews (20.5%)
88.9% of Facility & Amenities reviews are 4 or 5 stars
Average rating in Facility & Amenities reviews: 4.6★
Aspects most discussed in these reviews
Professionalism & Conduct
78%7 mentionsCourtesy & Friendliness
56%5 mentionsCleanliness & Tidiness
56%5 mentionsTechnical Knowledge & Expertise
11%1 mentionCommunication & Updates
11%1 mentionResponsiveness & Speed
11%1 mention
Reviews mentioning facility & amenities
Linda Alderman
I received a haircut from the hairstylist Melissa Cianteo and she was so presently kind and friendly always smiling and has a personality of an angel. She did a wonderful job cutting my hair. I love my new haircut 💝
Response from owner
May 4, 2026
Sam McGuire
Fantastic and caring staff, beautiful building and grounds
Response from owner
February 20, 2026
David Gaslin
After my wife’s TWO cardiac arrests, we realized we needed more help than I could possibly give her. My daughter and I looked at several assisted living facilities and visited Harbor Chase. As soon as we walked in the front door, we were excited. The facilities ( lobby, lounge areas and game rooms, theater, gym, and dining rooms) beautiful, clean, and well kept, but EVERYONE we spoke to, guests AND staff, were extremely outgoing and friendly! My daughter even commented, “I wonder if these attitudes are a scam. Can everyone be this helpful, friendly, and kind?” My wife and I have lived here for 10 months now and I can assure you it wasn’t a scam! Everyone truly cares and tries their hardest to help. It’s a GREAT place to live!!
Response from owner
February 2, 2026
Mimi Grenville
I’m not a resident, but have visited frequently and have enjoyed events available by invitation. Harbor Chase is community oriented, adding a lot to the Mandarin area experience. The apartments are lovely, and the atmosphere in the building is wonderful. The meals are served in first class surroundings, and are delicious. Everything about the building, actually, is as inviting as a resort, including a movie theater and putting green. The staff is welcoming and caring, which makes it a home, not an impersonal apartment building. When my time comes, I hope there will be an apartment available!
Response from owner
October 30, 2023
Michelle Dodd
As a health care manager I eagerly recommend Harbor Chase of Mandarin to my clients. The concierge environment Harbor Chase has created offers luxuries that draws those who prefer the finer things of life. The high quality life enrichment encourages active lifestyles which improves quality of life. As health needs increase, the clinical staff is available and ready to adjust the specialized care plan, and, and step in to meet those increasing needs. I do and will continue to recommend that my clients consider Harbor Chase for their finer living needs.
Response from owner
January 30, 2020
Toula Wootan
It’s a beautiful facility , exquisite. The staff are caring professionals who provide excellence in care. I’ve been there several times. Everyone looks happy, and the food is delicious!
Response from owner
January 30, 2020
Trish Hassert
Beautiful! Just not ready for renting or to give up my investments.
Response from owner
June 12, 2019
Larebelle H
Don't let the look of that place fool you. Management is terrible.
Response from owner
February 19, 2019
V F
I have a private client & wife that lives there. So far their journey has been very good for them ..Beautifully decorated, spacious than most settings of this type and the staff r helpful , courteous and always available...Im glad they chose Harbor Chase of Mandarin..
Response from owner
July 18, 2018