HarborChase of Mandarin

Topic

Facility & Amenities

88.9% positive

Across 44 reviews of HarborChase of Mandarin in Jacksonville, FL, facility & amenities appears in 9 reviews (88.9% positive), from 2018-06-14 through 2026-05-02.


Key findings

  • Facility & Amenities mentioned in 9 of 44 reviews (20.5%)

  • 88.9% of Facility & Amenities reviews are 4 or 5 stars

  • Average rating in Facility & Amenities reviews: 4.6★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    78%7 mentions
  • Courtesy & Friendliness

    56%5 mentions
  • Cleanliness & Tidiness

    56%5 mentions
  • Technical Knowledge & Expertise

    11%1 mention
  • Communication & Updates

    11%1 mention
  • Responsiveness & Speed

    11%1 mention

Reviews mentioning facility & amenities

May 2, 2026

Linda Alderman

I received a haircut from the hairstylist Melissa Cianteo and she was so presently kind and friendly always smiling and has a personality of an angel. She did a wonderful job cutting my hair. I love my new haircut 💝

Response from owner

Thank you for your positive review! We're happy to hear that Melissa provided you with a wonderful haircut and experience at HarborChase of Mandarin.

May 4, 2026

February 19, 2026

Sam McGuire

Fantastic and caring staff, beautiful building and grounds

Response from owner

Thank you for your positive review! We're happy to hear that you appreciate our caring associates and beautiful community at HarborChase of Mandarin.

February 20, 2026

January 31, 2026

David Gaslin

After my wife’s TWO cardiac arrests, we realized we needed more help than I could possibly give her. My daughter and I looked at several assisted living facilities and visited Harbor Chase. As soon as we walked in the front door, we were excited. The facilities ( lobby, lounge areas and game rooms, theater, gym, and dining rooms) beautiful, clean, and well kept, but EVERYONE we spoke to, guests AND staff, were extremely outgoing and friendly! My daughter even commented, “I wonder if these attitudes are a scam. Can everyone be this helpful, friendly, and kind?” My wife and I have lived here for 10 months now and I can assure you it wasn’t a scam! Everyone truly cares and tries their hardest to help. It’s a GREAT place to live!!

Response from owner

Thank you for your wonderful review! We're thrilled to hear that you and your wife have had such a positive experience at HarborChase of Mandarin and that our community has met your expectations.

February 2, 2026

October 29, 2023

Mimi Grenville

I’m not a resident, but have visited frequently and have enjoyed events available by invitation. Harbor Chase is community oriented, adding a lot to the Mandarin area experience. The apartments are lovely, and the atmosphere in the building is wonderful. The meals are served in first class surroundings, and are delicious. Everything about the building, actually, is as inviting as a resort, including a movie theater and putting green. The staff is welcoming and caring, which makes it a home, not an impersonal apartment building. When my time comes, I hope there will be an apartment available!

Response from owner

We are thrilled that you enjoyed your HarborChase experience. Thank you for your kind words!

October 30, 2023

January 23, 2020

Michelle Dodd

As a health care manager I eagerly recommend Harbor Chase of Mandarin to my clients. The concierge environment Harbor Chase has created offers luxuries that draws those who prefer the finer things of life. The high quality life enrichment encourages active lifestyles which improves quality of life. As health needs increase, the clinical staff is available and ready to adjust the specialized care plan, and, and step in to meet those increasing needs. I do and will continue to recommend that my clients consider Harbor Chase for their finer living needs.

Response from owner

Thank you so much for your five-star review and recommendation, Michelle! We sincerely appreciate your kind words about our Life Enrichment program and the luxurious lifestyle our residents enjoy. We are always happy to meet your clients and welcome them to HarborChase. Thanks again for your recommendation! We look forward to continuing to work with you for years to come!

January 30, 2020

January 23, 2020

Toula Wootan

It’s a beautiful facility , exquisite. The staff are caring professionals who provide excellence in care. I’ve been there several times. Everyone looks happy, and the food is delicious!

Response from owner

Thank you, Toula, for the kind words! We appreciate you taking the time to review our community. Make sure to connect with us on social media to stay in touch!

January 30, 2020

May 28, 2019

Trish Hassert

Beautiful! Just not ready for renting or to give up my investments.

Response from owner

Thank you Trish for sharing your experience!

June 12, 2019

September 23, 2018

Larebelle H

Don't let the look of that place fool you. Management is terrible.

Response from owner

Thank you for taking the time to share your thoughts. If you have a specific issue or concern that you’d like to address, we’d be more than happy to sit down with you in person and discuss it. Please feel free to give us a call at (904) 580-7676 to set up a meeting. As always, we are committed to offering our residents and family members the very best in senior living. Thanks again for your time.

February 19, 2019

June 14, 2018

V F

I have a private client & wife that lives there. So far their journey has been very good for them ..Beautifully decorated, spacious than most settings of this type and the staff r helpful , courteous and always available...Im glad they chose Harbor Chase of Mandarin..

Response from owner

Thank you very much for your five-star review! We sincerely appreciate your kind words about our beautiful setting, spacious community and friendly associates. We’re also happy that your client chose HarborChase and we’re even happier to hear that their journey has gone so well. We hope you’ll come by again soon to visit your client. We look forward to continuing to show you our signature brand of hospitality. Thanks again for taking the time to rate us!

July 18, 2018